FAQs

When Will My Order Ship? 

We are speeding up to prepare the items for our customers as soon as possible.

How Long Does Shipping Take?

Shipping time vary as we do ship worldwide from different fulfillment centers based on your location.

Estimated Delivery Time:

Your tracking number will be updated 1~3 working days after your order has been shipped.

What Is Your Return Policy?

Our Guarantee

Return or exchange within 15 days from the delivered date.

Request:

1.Items received within 15 days from the delivered date.

2. Items received unused, undamaged, unwashed and in original package.

3. We do not offer return on earrings

4. Return shipping fees are at the customer’s own expense.Original shipping fees are non-refundable

5. We do not accept returned items that were sent back directly without address that we send

6. Please send the item(s) back to us through a local mail office instead of express services like DHL, UPS, TNT, and FEDEX.

(If you choosing one of the above-mentioned fast deliver options you might incur in import taxes and the delivery might be delayed due to the customs clearance process.)